Students Grievance Redressal Cell

Welcome to Students’ Grievance Redressal Cell

Tamil Nadu Open University

Tamil Nadu Open University (TNOU) has very keen interest in the welfare of the students who are studying Open and Distance Education. For better serving to the students’ community, TNOU has created a Students’ Grievance Redressal Mechanism.

Developing a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere for ensuring academic excellence in Tamil Nadu Open University.

Promoting grievance redressal procedure in accordance with the rules and regulations of the University and maintaining a conducive and unprejudiced educational environment for all the students.

  • To redress the students’ grievances without any intervening time.
  • To enrich the students’ grievance mechanism with a high success rate.
  • To generate a coordination among students, schools and divisions in order to redress the grievances.
  • To support the aggrieved students who are deprived of the services of the University for which he/she is entitled.
  • To ensure effective solution to the student grievances with an impartial and fair approach.
  • To make officials, faculty, and staff members of the University responsive, accountable, courteous in dealing with the students.

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